2024 Safely Surrender Baby (SSB) Annual Training

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This self-paced course highlights the crucial role of the SSB line in serving the entire State of California, ensuring you understand the significant impact of your work.

You'll deepen your knowledge of the SSB Law, empowering you to provide accurate and efficient information to all callers. The training also covers essential protocols, including identifying which hospital staff can accept a surrendered baby and the best practices for managing inquiries about reclaiming a surrendered baby.

Boost your expertise and confidence in handling calls efficiently within the SSB service line!

Total Learning Time: 35 minutes

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2024 Safely Surrender Baby (SSB) Training Video
Open to view video.  |  32 minutes
Open to view video.  |  32 minutes This self-paced video offers a refresher on call-handling techniques for the SSB service line, which serves all of California. Participants will enhance their understanding of SSB Law, learn to provide accurate information to callers, identify hospital staff authorized to accept surrendered babies, and effectively manage inquiries about reclaiming surrendered babies.
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Safely Surrender Baby Knowledge Check
4 Questions  |  4 attempts  |  4/4 points to pass  |  Graded as Pass/Fail
4 Questions  |  4 attempts  |  4/4 points to pass  |  Graded as Pass/Fail Assess your understanding of the Safely Surrender Baby presentation.
You must register to access.