APS Centralized Intake training

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Given the increasing demands of the community, this micro-lesson will equip staff with crucial protocols for managing the NEW APS Centralized Intake line and guidance on correctly documenting those calls and inquiries in CS Contact. Revised 8/2024

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APS Centralized Intake Training (Video)
Open to view video.  |  12 minutes
Open to view video.  |  12 minutes The training will equip staff with the necessary procedures for managing the APS Central Intake line and guidelines on accurately documenting those calls in CS Contact.
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APS Centralized Intake Training (Quiz)
2 Questions  |  3 attempts  |  2/2 points to pass  |  Graded as Pass/Fail
2 Questions  |  3 attempts  |  2/2 points to pass  |  Graded as Pass/Fail Test your knowledge about the APS Centralized presentation
You must register to access.