FUN FACTS:
Fun Fact/Did You Know? Downtown LA is home to the largest concentration of government
buildings and institutions after Washington, DC.
AND
Out of American cities, Los Angeles is second only to NYC in terms of population.
LEARNING POINTS:
The learner will:

● Understand why people need public benefits
● Determine what is an appropriate referral for public benefits access
● What is needed to assist caller to understand their options
● Understand program benefits and eligibility for various DPSS programs including
Calworks and Calfresh, General Relief(GR and Grow)
● Understand importance of referring to So Cal Gas Company’s CARE Program
● Successfully search database and refer to the appropriate benefits programs
● Understand program benefits related to Foster care and Kin-GAP